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- If you are not completely satisfied with your purchase, you may return the unused
product within 30 days of receipt (as indicated by UPS) for an exchange, store credit
for a future purchase or refund of the purchase price of the merchandise. Returns
will not be accepted after the 30 day limit. Items must be in new condition with
tags and packaging in place. Used, abused, or broken after use items will not be
accepted.
- Shipping and COD charges will not be refunded.
- Katahdin Trail Saddlery does not accept returns for clearance, closeout or custom
color/size items.
- For your protection, we recommend that you ship your return back to us via UPS or
US Postal Service with insured service. This protects you in case the shipment is
damaged or lost in transit. This will also allow you to track your return shipment
easily through that carrier. We cannot assume responsibility for misdirected, damaged,
or lost shipments
- In the unlikely event that the incorrect item is shipped to you (i.e. you ordered
boots and received fly spray) please contact us for return instructions. Please
contact the carrier (UPS etc.) immediately if your shipment arrives damaged.
Please include a copy of your sales slip with your return and send to:
Katahdin
Trail Saddlery
531 Moosehead Trail
Newport, ME 04953
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